Support · field 12.0
Manage External Relationships
The enterprise's outward face: build investor and government relationships, run the board and governance, manage legal and ethical matters, and steer public relations. The relationships and obligations that connect the company to the world outside it.
The 5 processes
5 with ranked software · snapshot 2026-Q3
-
12.1 Build investor relationships
Manage relationships with investors and analysts: earnings, disclosure, targeting, and engagement. Investor-relations platforms run the IR workflow, market intelligence, and shareholder analysis.
3 ranked tools -
12.2 Manage government and industry relationships
Track policy and engage government and industry: legislative and regulatory monitoring, stakeholder engagement, and grassroots advocacy.
3 ranked tools -
12.3 Manage relations with board of directors
Support the board: secure board portals for meetings, materials, and governance workflows across directors and committees.
3 ranked tools -
12.4 Manage legal and ethical issues
Run the legal and ethics function: contract lifecycle management, enterprise legal management and spend, and the ethics-and-compliance hotline and policy program that make up the ethics half of this L2.
9 ranked tools -
12.5 Manage public relations program
Run public relations: media monitoring, journalist relationships, and PR workflow and measurement across earned media.
3 ranked tools