Support · field · Develop and Manage Human Capital 7.8
Manage employee communication
Communicate with employees and listen at scale: employee communications, engagement surveys, and experience measurement. These platforms run the listening loop that PCF 7.8 makes explicit.
https://gtm-k.github.io/business-model-almanac/processes/manage-employee-communication/
Ranked software · 3 tools · snapshot 2026-Q3
Employee Engagement / Experience
Culture Amp
Engagement and experience leader with the deepest benchmark library, mapping directly to engagement surveys.
RANK #1 as of 2026-Q3 ranking basis
Qualtrics EmployeeXM
Enterprise experience-management platform for employee listening and action.
RANK #2 as of 2026-Q3 ranking basis
Microsoft Viva Glint
Microsoft's employee-engagement and survey tool within Viva; Medallia is a strong alternate.
RANK #3 as of 2026-Q3 ranking basis